1. Introduction
Modo Matcha ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, address)
- Event details, location, and preferences
- Payment information
- Communication preferences
- Feedback and reviews
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Interactions with our website
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing our matcha services
- Processing bookings and payments
- Communicating with you about your events
- Sending marketing materials (with your consent)
- Improving our services and website
- Responding to inquiries and support requests
- Complying with legal obligations
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal information.
- Portability: Request transfer of your data to another service.
- Objection: Object to certain processing activities.
- Withdrawal: Withdraw consent for marketing communications.
- California residents may request access, correction, or deletion of personal data. Contact us at [email protected].
To exercise these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date
Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Website: modomatcha.com
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of California, United States. Any disputes arising from this policy will be resolved in the courts of California.